Setup sign-in
Enter the administrator PIN
Service timelines (SLA)
Hours allowed before auto-escalation. Changes apply to NEW complaints and to what Disha promises citizens — instantly.
Departments & desk PINs
Edit a name or PIN and press save on that row. Add new departments at the bottom (code is permanent).
Service standards (what Disha may promise)
These are the only facts the AI quotes to citizens. Edits go live on the very next message — no restart.
Demo data
Restores the 18 seeded Uttarakhand complaints and factory service standards. Wipes everything filed since. Use between demo sessions.